Last Updated: January 22, 2026
Speedy Rental Agency Inc. (“we,” “our,” or “us”) is a residential property rental agency based in Scarborough, Ontario, Canada. We are committed to protecting the privacy and security of personal information collected from tenants, prospective tenants, landlords, and website users.
This Privacy Policy explains how we collect, use, disclose, store, and protect personal information in accordance with the Personal Information Protection and Electronic Documents Act (PIPEDA) and applicable Ontario laws.
1. Scope of This Policy
This Privacy Policy applies to:
- Residential rental properties managed or marketed by us
- Online rental applications submitted through our website
- Communications with tenants, applicants, and landlords
- Use of our website and digital services
2. Personal Information We Collect
When you apply for a residential rental or interact with our website, we may collect the following personal information:
a) Rental Application Information
- Full legal name
- Date of birth
- Current and previous addresses
- Phone number and email address
- Employment details and income information
- Rental history and landlord references
- Credit and background screening
- Government-issued identification (for verification purposes only)
b) Tenant Information
- Lease and tenancy details
- Rent payment and billing information
- Maintenance requests and communications
c) Website & Online Data
- IP address
- Browser type and device information
- Cookies and usage data
- Online form submissions and uploaded documents
We collect only information that is necessary to assess rental applications, manage tenancies, and provide our services.
3. How We Use Your Information
Personal information is used for the following purposes:
- Evaluating residential rental applications
- Verifying identity, employment, income, and references
- Conducting credit and background checks (with consent)
- Communicating application decisions
- Preparing and managing lease agreements
- Managing tenant relationships and rent payments
- Responding to inquiries and maintenance requests
- Meeting legal and regulatory requirements
- Improving website functionality and user experience
4. Online Applications & Electronic Consent
By submitting an online rental application, uploading documents, or completing electronic forms on our website, you:
- Consent to the electronic collection, use, and storage of your personal information
- Confirm that the information provided is accurate and complete
- Authorize us to verify information and conduct screening checks as permitted by law
Electronic consent is treated the same as written consent under applicable privacy laws.
5. Disclosure of Personal Information
We may disclose personal information only when necessary and for legitimate purposes, including to:
- Property owners or landlords for residential rental decision-making
- Credit bureaus and tenant screening providers
- Financial institutions or payment processors
- Legal, regulatory, or government authorities when required by law
- IT and service providers who support our online systems, under confidentiality obligations
We do not sell, trade, or rent personal information to third parties.
6. Retention of Information
- Unsuccessful applications are retained only for a reasonable period in case of inquiries or legal requirements
- Tenant records are retained for the duration of the tenancy and as required by law afterward
- When no longer needed, information is securely deleted, destroyed, or anonymized
7. Safeguards & Data Security
We use reasonable administrative, technical, and physical safeguards to protect personal information, including:
- Secure servers and encrypted data storage
- Restricted access to personal information
- Secure online forms and password-protected systems
Despite safeguards, no electronic transmission is completely secure. We encourage users to protect their own devices and login credentials.
8. Accuracy of Information
Applicants and tenants are responsible for ensuring that the personal information they provide is accurate and up to date. You may request corrections at any time.
9. Access & Correction Rights
You have the right to:
- Request access to your personal information
- Request corrections to inaccurate or incomplete information
Requests must be submitted in writing and may be subject to legal limitations.
10. Cookies & Website Tracking
Our website uses cookies and similar technologies to:
- Improve functionality and performance
- Analyze website traffic
- Enhance user experience
You may disable cookies in your browser settings; however, some features may not function properly.
11. Privacy Officer & Contact Information
For questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact:
Privacy Officer
Rhonda Lewis
Speedy Rental Agency Inc.
11A Elward Blvd. Scarborough ON M1L 3L1
Email:
Phone: 905-771-7633
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. The most current version will always be available on our website with the updated date noted above.
